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Returns and Exchanges

What is our return policy?

Learn about Lifeboost Coffee's money-back guarantee, how to request a refund or exchange, which products are eligible, return shipping requirements, and refund processing times.

Policy on shipping charges for returns

Learn about Lifeboost Coffee's return policies, including incorrect orders, shipping damage, defective products, refunds, store credit, and return shipping costs.

Tribest Almond Milk Maker, Tribest Kettle, Pour Over Machine

Return PolicyUnused items (unopened and unwashed) and items returned for verifiable manufacturing defects may be returned within 30 days of delivery, for 100% refund on the cost of the returned items. Shipping fees for any other returns are not refun

When requesting a return, I didn't get my return label

It is your responsibility to pay the return postage and we recommend you send it to us with tracking or delivery confirmation to expedite the process and avoid delays. Note: we must receive the bag(s) within 30 days from the date you originally purch

Can I return my Amazon or Walmart order directly to Lifeboost Coffee?

No, If you have purchased Lifeboost Coffee product from Amazon or Walmart online, we ask that you contact their customer service to make a return directly with them.

How long does it take to receive my refund?

It usually takes a week to process your package with our returns center, and another 5-7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account(debit card).